Frequently Asked Questions (FAQ)

1. What is the currency used in MamiChic?
We use the Euro (€) as the main currency at MamiChic. All prices shown on our website are in Euros.

2. How can I place an order at MamiChic?
Placing an order at MamiChic is easy. Simply select the products you want to buy, add them to your shopping cart and follow the steps of the checkout process. Please be sure to provide correct shipping and billing information before confirming your order.

3. What are the available payment options?
We accept various forms of payment, including credit and debit cards, bank transfers, and online payment methods such as PayPal. During the payment process, you will be shown the available options so that you can choose the one that best suits your needs.

4. How long will it take for my order to arrive?
Delivery time may vary depending on your location and the selected shipping method. Once you have completed your order, we will provide you with a delivery time estimate. Please note that delivery times may be subject to unforeseen delays due to circumstances beyond our control.

5. Do you offer international shipping?
Yes, we offer international shipping to multiple countries. During the payment process, you will be able to select your destination country and see the available shipping options.

6. Can I return or exchange a product?
Yes, we accept returns and exchanges under certain conditions. Please review our return and exchange policy on our website for detailed information on requirements and procedures.

7. How can I contact MamiChic customer service?
If you have any questions, concerns, or need assistance, our customer service team will be happy to assist you. You can contact us via [provide contact information such as phone number or email address] or by using the contact form on our website.

8. Do you offer discounts or special promotions?
Yes, we occasionally offer discounts and special promotions. We recommend you subscribe to our newsletter or follow us on our social networks to be aware of our exclusive offers and promotions.

9. Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You will be able to use this information to track the status and location of your package.

10. Do you have a physical store where I can see the products in person?
Currently, MamiChic operates exclusively online. We do not have a physical store, but we do our best to provide detailed descriptions and high-quality photos of our products on our website.

If you have any other questions that have not been answered here, please do not hesitate to contact us. We will be happy to help you and provide you with the information you need.